The role
- Market development: Visit the market daily along the assigned route; approach new customers at cafes, restaurants, hotels, buffets, minimarts, food distributors and potential F&B outlets.
- Opening new sales outlets: Advise on products, send price lists and sales policies, close the first order and develop new sales outlets that generate actual sales.
- Existing customer care: Call, check in with customers, update their needs, support repeat orders and resolve issues arising during the sales process.
- Product consultation: Introduce Baby Boss product lines such as Gelato Pro, Gelato Promax, Gelato Stick, 3D fruit ice cream and products suitable for each business model.
- Order management: Receive order requirements and coordinate with the ASM, warehouse and accounts departments to process orders, deliveries, payments and outstanding balances in accordance with the correct procedures.
- Outstanding balance control: Monitor customers’ payment status, remind them of outstanding balances when due, and do not open credit facilities or commit to policies outside your authority.
- Market reporting: Update information on the market, competitors, price levels, customer needs and opportunities to develop new sales outlets.
- CRM check-in: Ensure 100% CRM check-in when visiting the market, and fully update customer information, work status, photos/check-ins and care results.
- Internal coordination: Work with the ASM, operations, warehouse, accounts and marketing departments to ensure customers receive support in accordance with the correct policies and timelines.
What we are looking for
- Experience: Preference will be given to candidates with experience in field sales, FMCG, F&B, frozen food, beverages, coffee, restaurants or agency channels.
- Qualifications: High school graduation or above; preference will be given to candidates with intermediate, college or university qualifications in business, commerce, marketing or related fields.
- Mobility: Own motorbike, smartphone and willingness to work in the field every day.
- Attitude: Honest, hardworking, proactive and responsible towards customers and sales results.
- Sales discipline: Do not independently quote incorrect prices, offer incorrect discounts, promise credit terms or commit to policies beyond your authority.
- Health: Fit enough to work in the field, meet customers and handle work outside the office.
Skills needed
- Communication skills. - Sales skills - Market development skills - Negotiation skills - Data management skills - Reporting skills - Teamwork skills - Technology skills
Other requirements
- Preference will be given to candidates with experience working with cafés, restaurants, hotels, buffets, minimarts, food agents or distributors.
- Ability to cover routes within the assigned area/district.
- Willingness to work under pressure to achieve sales targets and targets for opening new sales outlets.
- Responsibility for maintaining the Baby Boss brand image when working with customers.
- No false reports, proxy check-ins or fictitious orders.
- Maintain the confidentiality of customer information, price lists, sales policies and the company's internal data.
- Willingness to participate in market activities, sampling, trade fairs, events or sales programmes as assigned by the company.
- Preference will be given to candidates seeking long-term development in the F&B, FMCG, frozen food or distribution channel sectors.
Benefits
InsuranceAllowancesUniformsSalary increasesBonusesBusiness travel expenses